Privacy Policy
Last updated: October 20, 2026
This policy explains what information The DuRoss Group (“DuRoss Group”) and its free education platform, Beyond the Record, collect through durossgroup.com (the “Site”), how we use it, and what choices you have. “We,” “us,” and “our” mean DuRoss Group, including Beyond the Record.
The short version: We collect what you choose to give us, plus basic information about how the Site is used. We use it to respond to you, deliver what you signed up for, and improve the Site. We do not sell your information. You can unsubscribe, ask for a copy of your information, or ask us to delete it at any time by emailing privacy@durossgroup.com.
The DuRoss Group is based in California and serves clients in the United States. The Site is intended for users in the United States.
1. Information We Collect
Information you give us. Depending on how you use the Site, this may include:
| When you… | We may collect |
|---|---|
| Contact us or send an inquiry | Name, email, phone, company, and your message |
| Book a discovery call | Name, email, phone, company, preferred times, and details you share about your business |
| Join Beyond the Record or subscribe to a newsletter | Name, email, and profession or role |
| Register for a webinar or event | Name, email, profession or role, and any questions you submit |
| Download a resource | Name and email |
| Create an account (client portal or member area) | Name, email, login details, and profile information. Passwords are encrypted and we cannot see them |
| Buy a paid resource, membership, or service | Name, email, billing details, and purchase history. Card numbers are handled by our payment processor, not stored by us |
| Complete a survey | Your responses, and your name or email only if you choose to include them |
| Take part in a spotlight, interview, panel, or testimonial | Your name, photo, title, and what you share, with your permission |
Information collected automatically. When you visit the Site, we and our service providers collect basic technical information, such as IP address, browser and device type, pages viewed, how you arrived at the Site, and how you interact with pages (clicks and scrolling). See Section 3.
Client engagements. Information shared during paid consulting work is covered by your client agreement and any confidentiality agreement or NDA between us, not by this policy.
2. How We Use Your Information
We use your information to:
- Respond to your questions and schedule calls
- Deliver newsletters, resources, webinars, events, and memberships you sign up for
- Provide access to accounts and process purchases
- Send updates about DuRoss Group and Beyond the Record (you can unsubscribe from any email using the link at the bottom)
- Understand how the Site is used and make it work better
- Protect the Site from spam, fraud, and misuse
- Meet legal, tax, and accounting requirements
Surveys. Beyond the Record surveys help us understand what is happening in the court reporting and legal services community. We share survey results only in combined, summarized form that does not identify you. Summarized results may be published on the Site, used in webinars and articles, and inform DuRoss Group’s consulting work.
What we don’t do. We do not sell your information. We do not use it to make automated decisions about you. Beyond the Record is not a recruiting or placement service, and we do not share your information with agencies, employers, or clients to match or refer you.
3. Cookies and Analytics
Cookies are small files stored in your browser. We use them to make the Site work and to understand how it is used.
- Necessary cookies keep the Site running, keep you logged in, remember your cookie choices, and protect forms from spam. These cannot be turned off.
- Analytics tools such as Google Analytics and Google Tag Manager show us which pages are visited and how people find the Site. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
- Session recording tools such as Microsoft Clarity show us how visitors click and scroll so we can fix problems. Anything typed into form fields is hidden and not recorded.
- Spam protection such as Google reCAPTCHA checks that form submissions come from real people.
- Embedded content such as videos or social media posts may set cookies from the provider (for example, YouTube or LinkedIn). Their privacy policies apply.
Your choices. You can manage non-necessary cookies through the cookie banner on the Site or through your browser settings. Blocking cookies may affect how some features work.
Advertising. We do not currently use advertising or retargeting cookies. If that changes, we will update this policy and give you a way to opt out.
Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing of your information for advertising.
4. Who We Share Information With
We share information only with:
- Service providers that help us run the Site and deliver our services, such as website hosting, email and newsletter platforms, scheduling tools, webinar platforms, payment processors, analytics, and spam protection. They may use your information only to provide services to us.
- Professional advisors such as accountants, attorneys, and insurers, when needed.
- Legal authorities when required by law, subpoena, or court order, or to protect our rights, our users, or the Site.
- A new owner if DuRoss Group or Beyond the Record is sold, merged, or transferred. This policy would continue to apply to your information.
We do not sell, rent, or trade your information to anyone.
5. Webinars, Spotlights, and Public Content
Webinars and events. Beyond the Record webinars may be recorded and shared on the Site or our social media. Attendee names, questions, and chat messages may appear in recordings. If you would rather not appear, keep your camera off, use a display name you’re comfortable with, or send questions privately to the host.
Spotlights, interviews, and testimonials. We publish your name, photo, title, or words only with your permission. You can ask us to update or remove published content at any time, and we will remove it from the Site within a reasonable time.
Social media. If you interact with us on LinkedIn, Facebook, Instagram, or YouTube, those platforms’ privacy policies apply to what you share there.
6. How Long We Keep Information
We keep information only as long as we need it:
| Type | How long |
|---|---|
| Client and billing records | Length of the engagement plus 7 years, for tax and legal purposes |
| Newsletter and Beyond the Record sign-ups | Until you unsubscribe or ask us to delete it. We keep your email on a do-not-send list so we honor your opt-out |
| Webinar and event registrations | 2 years after the event |
| Accounts and memberships | While your account is active, plus 2 years after your last login |
| Inquiries that don’t become engagements | 2 years |
| Analytics data | Per each tool’s settings (for example, 14 months for Google Analytics) |
We may keep information longer if the law requires it or to resolve a dispute.
7. How We Protect Information
We use reasonable safeguards, including encrypted connections, password-protected accounts, limited access, and reputable service providers. No website is completely secure, so we cannot guarantee absolute security. If a data breach affects your information, we will notify you as required by California law.
8. Your Choices and Rights
No matter where you live, you can ask us to:
- Tell you what information we have about you and give you a copy
- Correct information that is wrong
- Delete your information
- Stop sending you marketing emails
Email privacy@durossgroup.com with your request. We may ask you to confirm your identity before acting on it. We will respond within 45 days. We will not treat you differently for making a request. If we can’t fully delete something because the law requires us to keep it, we’ll tell you why.
California residents and residents of other states with privacy laws may have additional rights under those laws. Contact us at the same address to use them.
9. Children
The Site is intended for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, email privacy@durossgroup.com and we will delete it.
10. Changes to This Policy
We may update this policy as the Site and our services change. We will post the updated version here with a new “Last updated” date. If a change significantly affects how we use information we already have, we will let you know by email or a notice on the Site.
11. Contact Us
Questions or requests about this policy or your information:
Email: privacy@durossgroup.com